Most High Web
FAQ
Questions,
answered.
The things customers ask us most. Cannot find yours? Call or send a request.
How do I book a service?
Use the Request Service form, call us, or send a text. Tell us about your vehicle and what you are noticing, and we will confirm a time that works.
What are your hours?
Our hours are Mon–Fri · 7:30 AM–6 PM; Sat · By appointment; Sun · Closed. Call or text if you would like to check before you come in.
Do you give an estimate before starting work?
Yes. We explain what we found and what the repair will cost before any work begins, and we only go ahead with what you approve.
What is a digital inspection?
We send photos and short videos of what we find straight to your phone, so you can see the condition for yourself and approve only what you need.
Which vehicles do you work on?
We service most makes and models of cars, SUVs and light trucks. If you are unsure about a particular vehicle, call and ask.
How long will my repair take?
It depends on the work and on parts availability. We give you an estimated timeline when we explain the findings, and we let you know if anything changes.
Do repairs come with a warranty?
Ask your service advisor about warranty coverage for the specific repair. We explain what is covered before you approve the work.
What should I bring to my appointment?
Bring the vehicle and your keys, plus anything you know about the issue: when it started, what you hear or feel, and any warning lights. Service records help too.
What if my vehicle cannot be driven?
Call us. If your vehicle is not safe to drive, we can point you to towing options and arrange a time to take a look.
Do you do state inspections?
Yes. See our State Inspections page for what is checked, and call or request service to find out what to bring.
STILL WONDERING?
Ask us
directly.
Call, text or send a request and we will point you in the right direction.